Eyejot recording durations expanded

Posted by on May 24, 2011 in New Features | 0 comments We're happy to report that we have increased recording durations for all Eyejot users. Free account users can now record and send messages as long as five (5) minutes while PRO and PRO Plus users can create and send messages as long as fifteen (15) minutes. Our users have long asked for increased recording durations and we're pleased to now make those upgrades available. Soon we hope to...
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SMS alerts working!

Posted by on May 24, 2011 in System and Platform Maintenance | 0 comments Since migrating the Eyejot platform into the cloud we've had a few configuration issues that have impacted some of our services. Our SMS alerts were being rejected because of the way were were formatting our outbound messages and the fact that were were being sent through a new email service. We're happy to report we've rectified the issue. Our SMS alerts are now being properly...
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Compositing issue resolved

Posted by on May 23, 2011 in System and Platform Maintenance | 0 comments After a minor configuration tweak the compositing issue some users were experiencing has been resolved. We're tracking an issue with profile pictures and hope to have that resolved shortly as well.
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Known image compositing issue

Posted by on May 20, 2011 in System and Platform Maintenance | 0 comments We are aware of an image compositing issue that causes single frame image previews of videos to not properly render. These are the images that show a frame from your video and have a "play" arrow composited over top. We're working on rectifying the issue as quickly as possible and appreciate your patience.
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Phase one of our migration is complete

Posted by on May 19, 2011 in System and Platform Maintenance | 0 comments We've completed phase one of our migration. It took several hours longer than aniticpated and we regret any inconvenience this may have caused our users. We'll be monitoring the platform over the next several hours and days to make sure that our service is operating properly. If you notice behavior that isn't expected or desired, don't hesitate to contact us through our contact...
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